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Credit Card Payments Pausing May 23, 2025

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Credit Card Payments Pausing May 23, 2025

tl;dr Our current card processor stops service Friday. Buy Buzz or lock in an annual Membership before then. Crypto and ACH checkout arrive within a week. Credit card payments back next month. Civitai isn't going anywhere…

What’s happening?

  • Card payments pause on Friday, May 23, 2025.

  • Until a new processor is live you won’t be able to:

    • Buy Buzz

    • Start or renew a Membership

What we’re doing

  • Annual Memberships – live now so you can lock in a year. Buzz still drops monthly.

  • Bulk Buzz packs – available now so you have plenty of Buzz ready.

  • Crypto payments – major coins, targeted to launch this week.

  • ACH transfers – direct bank checkout for US users, launches next week.

  • New processor search – we’re talking to every provider comfortable with AI innovation.

What you can do today

Why is this happening?

Some payment companies label generative-AI platforms high risk, especially when we allow user-generated mature content, even when it’s legal and moderated. That policy choice, not anything users did, forced the cutoff.

Civitai is not shutting down

We have months of runway. The site, community, and creator payouts continue unchanged. We just need a brief boost from you while we finish new payment rails.

FAQ

Q: What happens to the Creator Program?
A: May earnings pay out as planned. Since the Creator Compensation Pool is driven by our revenue of the month prior, we anticipate that the pool for June may be a bit smaller than the pool for May. Additionally, since there will be less Buzz flowing into the ecosystem, engagement with creator resources and therefore creator earnings will likely take a hit until we can get the new payment rails up.

Q: What happens to my monthly Membership?
A: If you don’t move to an annual plan your Membership will lapse at renewal and your account will drop to Free Tier. You can upgrade again once card payments return.

Q: Didn’t the recent policy updates fix this?
A: Those changes opened some doors, but the processors ultimately decided Civitai was still outside their comfort zone.

Q: Will I lose access to my Vaulted content?
A: Normally, Vaulted content becomes inaccessible 30 days after your Membership ends. However, we're extending that grace period to 60 days to make sure no one loses access due to these issues.

Thanks for powering the open‑source art movement. Let’s keep creating.

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